​Terms & Privacy

 Terms of Use ("Terms") 

Last updated: Feb 20th, 2021
​

Please read these Terms of Use ("Terms", "Terms of Use") carefully before using the Pokerrrr mobile application. Mondraw Limited, ("us", "we", or "our") operates the Pokerrrr mobile application, website, social media pages and related services (collectively, the "Service").

​

Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Service. If you disagree with any part of the terms then you may not access the Service.

​

This software is for entertainment only. Using this software to gamble for money or anything of value is done so at your own risk. By registering for an Account or otherwise using the Service, you affirm that you (1) are 18 years or older, or 13 years or older and have your parent or guardian's consent to the Agreements, and (2) have the power to enter a binding contract with us and not be barred from doing so under any applicable laws. Users are required to follow our Anti-Abuse Policy at all times while using our service:  https://www.pokerrrrapp.com/single-post/2018/07/24/Anti-Abuse-Policy

​

Purchases

If you wish to purchase any product or service made available through the Service ("Purchase"), you may be asked to supply certain information relevant to your Purchase including, without limitation, your credit card number, the expiration date of your credit card, your billing address, and your shipping information.

​

You represent and warrant that: (i) you have the legal right to use any credit card(s) or other payment method(s) in connection with any Purchase; and that (ii) the information you supply to us is true, correct and complete.

By submitting such information, you grant us the right to provide the information to third parties for purposes of facilitating the completion of Purchases.

 

We reserve the right to refuse or cancel your order at any time for certain reasons including but not limited to: product or service availability, errors in the description or price of the product or service, error in your order or other reasons.

 

We reserve the right to refuse or cancel your order if fraud or an unauthorized or illegal transaction is suspected.

 

Availability, Errors and Inaccuracies

We are constantly updating our offerings of products and services on the Service. The products or services available on our Service may be mispriced, described inaccurately, or unavailable, and we may experience delays in updating information on the Service and in our advertising on other websites.

We cannot and do not guarantee the accuracy or completeness of any information, including prices, product images, specifications, availability, and services. We reserve the right to change or update information and to correct errors, inaccuracies, or omissions at any time without prior notice.

​

Contests and Promotions

Any contests or other promotions (collectively, "Promotions") made available through the Service may be governed by rules that are separate from these Terms. If you participate in any Promotions, please review the applicable rules as well as our Privacy Policy. If the rules for a Promotion conflict with these Terms, the Promotion rules will apply.

​

Price Changes

Mondraw Limited, in its sole discretion and at any time, may modify the purchase price for the in-store items. Any in-store item price changes will become effective at the end of the then-current purchase.

 

Refunds

As with most downloadable software products, items bought in our games (in-app purchases) are non-refundable. In rare cases, exceptions can be applied.

 

If the purchase was made on an Apple (iOS) device:

For purchases made on an iOS device, Mondraw Limited, is not able to handle refunds directly. Please visit Apple support and select the "Contact iTunes store support" link, then "Purchases, billing and redemption" and choose the option that fits you best.

 

If the purchase was made on a Google (Android) device:

For purchases made on a Google device, Mondraw Limited, is not able to handle refunds directly. Please visit Google Play Help and select “Get a refund on Google Play” underneath “Refunds & returns” drop-down and choose the option that fits you best. It may help to have your transaction ID ready (looks similar to this - GPA.1234-1234-1234-12345). Receipts for transactions have been emailed to you by Google after each purchase.

 

Content

Our Service allows you to post, link, store, share and otherwise make available certain information, text, graphics, videos, or other material ("Content"). You are responsible for the Content that you post to the Service, including its legality, reliability, and appropriateness.

​

By posting Content to the Service, you grant us the right and license to use, modify, publicly perform, publicly display, reproduce, and distribute such Content on and through the Service. You retain any and all of your rights to any Content you submit, post or display on or through the Service and you are responsible for protecting those rights. You agree that this license includes the right for us to make your Content available to other users of the Service, who may also use your Content subject to these Terms.

 

You represent and warrant that: (i) the Content is yours (you own it) or you have the right to use it and grant us the rights and license as provided in these Terms, and (ii) the posting of your Content on or through the Service does not violate the privacy rights, publicity rights, copyrights, contract rights or any other rights of any person.

 

Accounts

When you create an account with us, you must provide us information that is accurate, complete, and current at all times. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of your account on our Service.

 

You are responsible for safeguarding the password that you use to access the Service and for any activities or actions under your password, whether your password is with our Service or a third-party service.

 

You agree not to disclose your password to any third party. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.

​

You may not use as a username the name of another person or entity or that is not lawfully available for use, a name or trademark that is subject to any rights of another person or entity other than you without appropriate authorization, or a name that is otherwise offensive, vulgar or obscene.

 

Copyright Policy

We respect the intellectual property rights of others. It is our policy to respond to any claim that Content posted on the Service infringes the copyright or other intellectual property infringement ("Infringement") of any person.

If you are a copyright owner, or authorized on behalf of one, and you believe that the copyrighted work has been copied in a way that constitutes copyright infringement that is taking place through the Service, you must submit your notice in writing to the attention of "Copyright Infringement" of contact@pokerrrrapp.com and include in your notice a detailed description of the alleged Infringement.

 

You may be held accountable for damages (including costs and attorneys' fees) for misrepresenting that any Content is infringing your copyright.

 

Intellectual Property

The Service and its original content (excluding Content provided by users), features and functionality are and will remain the exclusive property of Mondraw Limited, and its licensors. The Service is protected by copyright, trademark, and other laws of both the Taiwan and foreign countries. Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of Mondraw Limited.

​

Links To Other Websites

Our Service may contain links to third-party websites or services that are not owned or controlled by Mondraw Limited.

 

Mondraw Limited, has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party websites or services. You further acknowledge and agree that Mondraw Limited, Ltd. shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such websites or services.

 

We strongly advise you to read the terms and conditions and privacy policies of any third-party websites or services that you visit.

 

Termination

We may terminate or suspend your account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.

​

Upon termination, your right to use the Service will immediately cease. If you wish to terminate your account, you may simply discontinue using the Service.

 

Limitation Of Liability

In no event shall Mondraw Limited, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the Service; (ii) any conduct or content of any third party on the Service; (iii) any content obtained from the Service; and (iv) unauthorized access, use or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence) or any other legal theory, whether or not we have been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed of its essential purpose.

​

Disclaimer

Your use of the Service is at your sole risk. The Service is provided on an "AS IS" and "AS AVAILABLE" basis. The Service is provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement or course of performance.

 

Mondraw Limited, its subsidiaries, affiliates, and its licensors do not warrant that a) the Service will function uninterrupted, secure or available at any particular time or location; b) any errors or defects will be corrected; c) the Service is free of viruses or other harmful components; or d) the results of using the Service will meet your requirements.

 

Governing Law

These Terms shall be governed and construed in accordance with the laws of Taiwan, without regard to its conflict of law provisions.

​

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service, and supersede and replace any prior agreements we might have between us regarding the Service.

​

Changes

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will try to provide at least 30 days notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

 

By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Service.

 

Contact Us

If you have any questions about these Terms, please contact us at contact@pokerrrrapp.com.

 

Privacy Policy

Last updated: Mar. 9th, 2023

​

1. Information That We Collect

2. How Do We Use Your Information/On What Basis?

3. Retention of Your Information

4. Sharing of Your Information

5. Security

6. Cookies and Similar Technologies

7. International Transfers

8. Children's Privacy

9. Your Rights and Options

10. Links to Other Sites

11. Changes to This Privacy Policy

12. Contact Us

​

Mondraw Limited, ("us", "we", or "our") operates the Pokerrrr mobile application, website, social media pages and related services (collectively, the "Service"). This page informs you of our policies regarding the collection, use and disclosure of personal information when you use our Service, and the choices you have about your personal information.

​

By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms of Use.

​

1. INFORMATION THAT WE COLLECT

The categories of personal information we collect depend on the Service you use, and the requirements of applicable law.

1.1 Information You Provide Us Directly:

• Your name, email address, phone number, postal address, other contact information.

• Your player name, profile photo and other profile information.

• Your social network or third-party service user identification number (such as yourFacebook ID number).

• Other information you choose to give us, such as your age and date of birth, gender,physical location, occupation, time zone, and information you provide to request customer support or to participate in survey or promotional programs.

​

The personal information we will ask you to provide with information fields marked with an asterisk (*) or otherwise indicated as mandatory, are required in order to create your account, enable the Service, or comply with the law. You may also have the option to provide us with additional personal information in order to make your experience with our Services more personalized.

We do not knowingly collect or process special category data (i.e., personal data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, or trade union membership, genetic data, biometric data, data concerning health, or data concerning a natural person's sex life or sexual orientation). Where you provide such special category data via the Service, we may process such data on basis of our legitimate interest to enable the Service (see Section 2.1 below), and the exception that such data have been manifestly made public by you.

​

1.2 Information We Collect Automatically:

• Information about your account, such as an automatically created internal account ID.

• Information about your use of the Service, such as gameplay information (game session duration, hand history etc.), purchases (item purchased, transaction ID, etc.), and your interactions with other players inside the Service.

• Your IP address and mobile device identifiers (such as advertising ID).

• Information about your device, such as device name and operating system, browser type and language, internet service provider, and mobile carrier.

• Approximate location data, as derived from IP address.

• Information we collect with cookies and similar technologies (see section "Cookies and Similar Technologies" below).​

​​

1.3 Information We Collect from Third Parties:

We may also cooperate with third parties, such as social networking sites, data analytics providers and advertising networks to collect supplementary information about you, such as:

• Information we receive if you link a third-party tool (such as Facebook) with the Service.

• Information from third-party platforms that our games run on, such as that needed toverify payment or to process an order.

• Demographic data, such as those used to determine the coarse location of your IP address.

• Information for advertising and analytics purposes, so we could improve our Service's functionality and provide you a better Service.

​

Please be advised that the third-party tool, platform or other service provider you use may operate under their own terms of service and privacy policies.

​

2. HOW DO WE USE YOUR INFORMATION/ON WHAT BASIS?

We use your personal information for a variety of business purposes, as further detailed below.

 

2.1 To Enable the Service

On basis of your contract with us and/or our legitimate interest to enable the Service, we collect and process necessary information to:

• Create your accounts and allow you to play our games and use our Service.

• Operate the Service.

• Verify and confirm purchases and payments.

• Provide and deliver products and services you request.

• Send you Service-related communications.​

​

2.2 To Improve the Service and Customize Your Service Experience

To improve our Service, we, on basis of your consent and/or legitimate interest to improve the Service, collect and process necessary information to:

• Develop, maintain and update user profiles, game records and hand history.

• Develop and improve the Service and user experience.

• Manage our relationship with you and seek your feedback on our Service.

• Provide in-game (in-app) leaderboard

• Provide social features as part of the Service.

• Customize your Service experience.

• Respond to your requests and provide customer support.

• Provide you promotional offers in the Service as well as in other websites and services

  (including by email).

• Send you related information, such as updates, new products, features, security alerts,

  support messages, upgrade opportunities, contests and events of interest.

• Enable you to communicate with other players.

​​

2.3 To Comply with Applicable Law

 

In accordance with the applicable law, we collect and process necessary information to:

• Comply with a legal obligation to which we are subject.

• Comply with a request by a competent court or other law enforcement authority.

• Enforce our Terms of Use.

• Establish, exercise or defense a legal claim.​

​

2.4 To Show Personalized Advertisements

To show you personalized advertisements in the Service as well as in other websites and services (including email), we, on basis of your consent and/or legitimate interest to market the Service, collect and process necessary information to:

• Track the content you access in connection with the Service and your online behavior.

• Deliver, target and improve our advertising and the Service.

​​

We may use remarketing/retargeting services provided by Facebook, Google, Snapchat, Twitter, Unity, etc., to advertise on third party platforms to you on basis of information collected upon your access to our Service. We, and our third-party vendors, use cookies and/or advertising identifiers to inform, optimize and serve ads based on your past access to our Service. Depending on the privacy settings on your device, the information collection may initiate immediately when you open our application.

 

Our use of remarking/retargeting services will always be in compliance with the privacy

settings on your device, and the applicable platform rules. For information on how to opt- out from personalized advertisements, see section "Your Rights and Options" below.

​

2.5 To Keep the Service Safe and Fair

Ensuring a safe, smooth and trusted environment in the Service is a top priority for us. In order to keep the Service and its social features safe and fair, to fight fraud and other illegal activities, we have a legitimate interest to collect and process necessary information to:

• Analyze and monitor use of the Service and its social features.

• Moderate chats either automatically or manually.

• Take action against fraudulent or misbehaving users.

​​

2.6 Additional Purposes with Your Consent

With your consent, we may collect and process your personal information for additional purposes, such as to administer rewards, surveys, contests, or other promotional activities or events sponsored or managed by us or our business partners, and to conduct research.

 

3. RETENTION OF YOUR INFORMATION

We will retain your information for as long as your account is active, as needed for the purpose for which your information is collected, or as required for the applicable law. We will not retain your personal information for longer than is necessary for our business purposes or for legal requirements. The retention periods of your personal information are determined on a case-by- case basis that depends on the following factors:

• The nature of the personal information, and the purpose of its collection and processing. The length of time we will retain your personal information will generally be determined by how long we need that information to provide you with the Service, including any optional features you use and to provide customer support. For example, we keep your account information for the lifetime of your account. When you cancel or your account or your account is otherwise terminated, we will take steps to remove or anonymize that personal information from our server.

• Operational needs. In certain cases, we need to store personal information for operational needs. For example, when you opt out of receiving promotional communications, we will keep your contact details (such as phone number and email address) in our opt-out recipient list.

• Legal reasons. In certain cases, we keep your personal information for legal reasons, including when you request deletion of such information. For example, there may be instances where we are legally required to retain your personal information for a certain period of time. Also, we may keep your in-app purchase history and email correspondence with us for a few years after you have ceased using the Service, if this is necessary for us to fulfill a legal obligation or to establish, exercise or defend a legal claim

​​

If you wish to cancel your account or request us to cease using your information, contact us at the email address provided in section 9 "Your Rights and Options" below. Note that there may be instances where we are legally required to retain your information.

​

4. SHARING OF YOUR INFORMATION

We will not rent, loan, lease or sell your information to any third party. Your information may only be accessed by a third party in the following situations.

​

4.1 Other Players and Users

As social features are a component of our Service, other players and users may, for example, see your profile data, in-game activities and read the messages you have posted.

​

4.2 Our Service Providers

We employ third-party services to facilitate our Service, to provide the Service on our behalf, or to help us improve the Service. These third-party service providers may process your information, only at and according to our instructions, for purposes of Service-related tasks, such as hosting, user support, advertising, analytics and fraud prevention. Such third- party services include:

• We use GameSparks LTD to host our mobile application services. For more information about GameSparks LTD, please read their privacy policy at https://www.gamesparks.com/privacy-policy/.

• We use Flurry Analytics to better understand our users and to improve our application's performance. For more information about Flurry, please read their terms of service at https://developer.yahoo.com/flurry/legal-privacy/terms-service/.

• We use Fabric.io Answers to analyze our application's data. We also use Fabric.io Crashlytics to optimize our application's gameplay. For more information about Fabric.io, please read their terms of service at https://fabric.io/terms.

• We use Appsflyer to help with our marketing. For more information about Appsflyer, please read their terms of service at https://www.appsflyer.com/terms-of-use/.

• We use OneSignal to assist in our application's message and notification delivery. For more information about OneSignal, please read their terms of service at https://onesignal.com/tos.

• We use SDKBOX to facilitate the continuous development of our application. For more information about SDKBOX, please read their terms of service at https://www.sdkbox.com/privacy.

• We use Branch.io to allow users to effectively connect with their friends on our application. For more information about Branch.io, please read their terms of service at https://branch.io/policies/#terms-and-conditions/.

​​

4.3 Public Authorities, Other Companies and Organizations

In accordance with the applicable law, we may provide your information to public authorities. In addition, we may share your information with other companies and organizations in order to combat fraud and illegal activity. We may also disclose your information based on your consent, or to protect the rights, property or safety of us, our players or others.

​

4.4 Mergers and Acquisitions

If we are involved in a merger, acquisition or asset sale, your personal information may be transferred as a portion of our assets. We will provide notice before your personal information is transferred and becomes subject to a different privacy policy.

​

5. SECURITY

The security of your personal information is important to us. Though no method of transmission or storage is 100% secure, we are continuously developing and implementing organizational and technical security measures to protect your information from unauthorized access or disclosure, and against destruction, loss, misuse or alteration.

​​

6. COOKIES AND SIMILAR TECHNOLOGIES

Cookies are files with small amount of data, which may include a unique identifier. Cookies are sent to your browser from a website and stored on your computer's hard drive.

​

We use cookies and similar technologies to collect information, to enable/personalize the Service, to analyze use and to target advertisements. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service. For information on how to manage cookies and other similar technologies used for personalized advertisements, see section "Your Rights and Options" below.

​

7. INTERNATIONAL TRANSFERS

Depending on the portion of Service you access, your information may be stored on servers controlled by us or our third-party service providers located in a European Economic Area (EEA) country, the United Kingdom, the United States, and/or Taiwan. The aforementioned countries/territories all have different data protection laws, which may differ than those from your jurisdiction.

​

Where we transfer your information internationally, we rely separately, alternatively, and independently on the applicable legal bases. We take steps to ensure that adequate safeguards and mechanisms are in place for the protection of your information. If you would like to find out more about these safeguards, please let us know by writing to contact@pokerrrrapp.com.

​

8. CHILDREN'S PRIVACY

Our Service are not directed to children under the age of 13 (or other age as required by local law). We do not knowingly collect personal information from children. If you are a parent or guardian and you are aware that your Children has provided us with personal information, please contact us. If we become aware that we have collected personal information from a child under age 13 without parental consent, we take steps to remove that information from our servers, unless we have a legal obligation to keep it.

​

9. YOUR RIGHTS AND OPTIONS
9.1 Your Rights
You have rights under privacy/data protection law. The rights available to you depend on

our reason for processing your information. Where we process your personal information on basis of your consent, you will always have the right to withdraw your consent at any time.

• Right of access: the right to ask us for copies of your personal information that we process.

• Right to rectification: the right to ask us to rectify or update your personal information that you think is inaccurate or incomplete.

• Right to erasure: the right to ask us to erase your personal information.

• Right to restriction of processing: the right to ask us to temporarily or permanently restrict the processing of your personal information.

• Right to object to processing: the right to object to us processing your personal information.

• Right to data portability: the right to request a copy of your personal information in electronic format and the right to transmit that personal information for use in another party's service.

• Right not to be subject to automated decision-making: the right to not be subject to a decision based solely on automated decision making, including profiling, where the decision would have a legal effect on you or produce a similarly significant effect.

 

​​

Where we process your personal information on basis of your consent, you will always have the right to withdraw your consent at any time. Please note your withdrawal of consent does not impact the lawfulness of processing prior to such withdrawal, and that we may rely on other legal bases to process that personal information after your withdrawal.

 

If you wish to exercise any of your data subject rights described above, please use the support options described in the section "Contact Us" below. We will respond to all requests in accordance with applicable laws and within a reasonable timeframe. To protect your privacy, we may also take additional steps to verify your identity before fulfilling your request.

 

If you have an unresolved privacy or data use concern that we have not addressed satisfactorily, we hope you will continue to work with us to resolve them. However, you also have the right to lodge a complaint with your local data protection authority within the EEA, the United Kingdom, the United States, or Taiwan.

​

9.2 Direct Marketing Communications

With your consent we may use your personal information to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the instructions provided in such communications. The updated settings may not be effective immediately. Note that you may still continue to receive non-promotional emails from us, such as communications regarding the Service or updates to our Terms of Use or this Privacy Policy.

​

9.3 Behavioral Remarketing/Targeted Advertising

You may opt out of targeted ads by disabling advertising and tracking cookies in your browser, or by refusing tracking in your device's privacy settings. You may consult official support information pages (usually entitled "Privacy" or "Advertising") to learn how to refuse tracking on a particular browser/device. The following links may also contain useful information.

• For iOS devices: https://support.apple.com/en-us/HT205223

• For Android devices: https://support.google.com/googleplay/answer/2666094?hl=en

• For Google: https://policies.google.com/privacy?hl=en

• For Facebook: https://www.facebook.com/privacy/policy/

• For Twitter: https://twitter.com/en/privacy

• For Unity: https://unity.com/legal/privacy-policy

​

9.4 Use of Location Data

You can enable or disable location services when you use our Service at any time, through your device's privacy settings.

​

10. LINKS TO OTHER SITES

Our Service may contain links to other sites that are not operated by us. We cannot control or be held responsible for third parties' privacy practices and content. If you click on a third-party link, please understand that you are leaving the Service and any personal information you provide will not be covered by this Privacy Policy. We strongly advise that you review their privacy policies.

​

11. CHANGES TO THIS PRIVACY POLICY

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page, and by other means as appropriate under the circumstances. If we make any material changes, we will notify you as required under applicable law, including by posting a notice in the Service prior to the change becoming effective. Your continued use of the Service after the effective date will be subject to the new Privacy Policy.

​

12. CONTACT US

If you have any questions about this Privacy Policy, please contact our Data Protection Officer (DPO) at dpo@pokerrrrapp.com. Alternatively, you can email us at contact@pokerrrrapp.com, or write to us at the following address:

Mondraw Limited
Unit 1003, 10/F., Tower 2,

Silvercord, 30 Canton Road,

Tsim Sha Tsui,
Kowloon, Hong Kong

​

​

​